Privacy Policy

The traditional Japanese house guesthouse "Hobo-ya" (hereinafter referred to as "the facility") considers the proper handling and protection of customers' personal information to be an important responsibility, and has established the following privacy policy.

Last updated: July 14, 2026

1. Business information

Facility name: Old Japanese house guesthouse "Hobo-ya"

Operator: Yoshifumi Mori

Address: 19-27 Aioi-cho, Tsuruga City, Fukui Prefecture 914-0062

Phone number: 0770-36-2069

Email address: hoboie.tsuruga@gmail.com

2. Personal information to be collected

This facility may collect the following information when providing services such as accommodation reservations, inquiries, payments, and other services.

• Name • Address • Phone number • Email address • Date of stay, number of guests, reservation details • Other information entered or provided by the customer when making a reservation or inquiry • Payment status and transaction information • Website usage, cookies and other technical information

Credit card payments are processed using an external payment service.

3. Purpose of Use of Personal Information

The personal information we collect will be used for the following purposes:

- Receiving, confirming, and managing accommodation reservations - Identity verification and management of guest information - Payment, cancellation, and refund processing for accommodation fees - Reservation confirmation, check-in guidance, important information, and other necessary communications - Responding to inquiries - Facility operation, safety management, and service improvement - Prevention of fraudulent use, non-payment, and other problems - Compliance with laws and regulations

4. Use of external services

This facility may use Wix, Beds24, Stripe, and other external services for its website, booking management, and payment processing.

Personal information required for reservations or payments may be processed by these external service providers to the extent necessary for providing the service.

The handling of personal information in each external service is governed by the privacy policies and other regulations established by each respective service provider.

5. Provision of personal information to third parties

This facility will not provide personal information to third parties without the individual's consent, except in the following cases:

- When required by law - When necessary to protect a person's life, body, or property - When outsourcing tasks necessary for accommodation reservations, payments, and other service provision - In other cases permitted by law

6. Use of Cookies, etc.

This website may use cookies and similar technologies to provide site functionality, understand usage patterns, and improve user experience.

Customers can disable cookies through their browser settings, but in that case, some functions of this site may not be available.

7. Management of personal information

This facility will take necessary and appropriate security measures to prevent unauthorized access, loss, leakage, alteration, etc., of personal information it acquires.

Furthermore, external services that handle personal information will be selected considering the purpose and necessity of the service.

8. Disclosure, correction, and deletion of personal information, etc.

If an individual requests disclosure, correction, deletion, or suspension of use of their personal information held by our facility, we will verify their identity and respond appropriately in accordance with the law.

9. Changes to the Privacy Policy

This facility may change this Privacy Policy in accordance with revisions to laws and regulations, changes in service content or operating methods, etc.

The revised content will take effect upon its posting on this website.

10. Contact Us

For inquiries regarding the handling of personal information, please contact us at the following address.

Old Japanese house guesthouse "Hobo-ya"

19-27 Aioi-cho, Tsuruga City, Fukui Prefecture 914-0062

Email: hoboie.tsuruga@gmail.com

Phone: 0770-36-2069